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SLA Dashboard

Monitor SLA compliance across all severity levels

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SLA Scorecard

Critical
A
97.2%compliance
MTTA3.4m / 5m
MTTR28m / 60m
High
A
94.1%compliance
MTTA8.2m / 15m
MTTR95m / 120m
Medium
B
88.5%compliance
MTTA18.6m / 30m
MTTR210m / 240m
Low
C
82.3%compliance
MTTA45m / 60m
MTTR420m / 480m

Live Metrics

47

Open Alerts

3

Active Breaches

8

Warnings

92.4%

Compliance

Degraded

Overall Health

MTTA Trend (30 Days)

Under SLA Over SLA Target
10m target
2026-01-312026-03-01

MTTR Trend (30 Days)

Under SLA Over SLA Target
90m target
2026-01-312026-03-01

Active Breaches

Alert IDSeverityCreated AtElapsed TimeSLA TargetStatus
ALT-2026-1847CriticalMar 1, 01:10 PM72m60mBreached
ALT-2026-1839HighMar 1, 11:45 AM110m120mWarning
ALT-2026-1831CriticalMar 1, 10:22 AM68m60mBreached
ALT-2026-1825HighMar 1, 09:30 AM118m120mWarning
ALT-2026-1812MediumMar 1, 08:15 AM245m240mBreached